Privacy Policy

Effective Date: October 26, 2026

1. Introduction

ARS America (“ARS,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request a quote, or inquire about our products and services.

ARS America specializes in pallet racking, warehouse storage solutions, and material handling equipment.

By using our website, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Contact information: Name, business name, email address, phone number, and mailing or business address.
Business and project information: Details about your warehouse, pallet racking requirements, storage needs, equipment interests, project specifications, and quote requests.
Communications: Information you provide when contacting our team by phone, email, website forms, or other communication channels.
Website usage information: IP address, browser type, device information, pages visited, referral sources, and other technical information collected through cookies or similar technologies, where enabled.

We collect information that you voluntarily provide and certain technical information that may be collected automatically when you use our website.

3. How We Use Your Information

ARS America may use your information to:

Respond to inquiries and quote requests.
Recommend pallet racking, warehouse shelving, and material handling products.
Provide product information, pricing, availability, and project estimates.
Coordinate deliveries, installations, relocations, and related services.
Communicate about orders, projects, and customer service matters.
Improve our website, products, services, and customer experience.
Measure website performance and advertising effectiveness.
Send business-related updates or marketing communications where permitted.
Protect our business, prevent fraud, and comply with applicable laws.

4. How We Share Information

We may share information when reasonably necessary to operate our business, including with:

Service providers that support our website, communications, customer management, analytics, payment processing, or other business operations.
Installation and delivery partners when information is needed to coordinate a project or provide requested services.
Advertising and analytics providers that help us measure or improve marketing campaigns, subject to the tools and settings we use.
Legal authorities or other parties when required by law or reasonably necessary to protect our rights, property, customers, or business.

We do not sell personal information in exchange for money. However, certain advertising or analytics activities may constitute sharing or targeted advertising under applicable privacy laws. Where required, we will provide applicable disclosures and choices.

5. Cookies and Website Analytics

Our website may use cookies, pixels, and similar technologies to support website functionality, understand visitor activity, and measure advertising performance.

You may be able to control cookies through your browser settings and, where available, our website's privacy or cookie controls. Disabling certain cookies may affect some website features.

Third-party services may collect information according to their own privacy policies.

6. Marketing Communications

If you contact ARS America or request information about our products and services, we may use the contact information you provide to respond to your inquiry.

We may also send marketing communications where permitted by law. You may request that we stop sending marketing emails by using an available unsubscribe link or contacting us directly. We will continue to send necessary communications related to an active order or business transaction where appropriate.

7. Data Security and Retention

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

We retain information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business records, resolve disputes, and meet legal obligations.

No method of electronic transmission or storage can be guaranteed to be completely secure.

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information. You may also have rights to obtain a copy of your information or opt out of certain targeted advertising, sales, or profiling activities.

To submit a privacy request, contact ARS America using the contact information below. We may need to verify your identity before processing a request. We will respond in accordance with applicable law.

9. Third-Party Websites and Services

Our website or advertisements may link to third-party websites or services. ARS America does not control the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.

10. Children's Privacy

Our website and services are intended for businesses and general audiences, not children under 13. We do not knowingly collect personal information online from children under 13. If you believe a child has provided us with personal information, please contact us so we can review the matter.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website technology, or legal requirements. Updates will be posted on this page with a revised effective date.

We encourage you to review this page periodically.

12. Contact ARS America

If you have questions about this Privacy Policy or wish to make a privacy-related request, contact us:

ARS America — The Pallet Rack People